Can't seem to download designs

If you need assistance of any kind please email april.boudreau@allbrands.com. I generally respond within 24-48 hours but will ALWAYS respond. IF YOU DO NOT RECEIVE A RESPONSE YOUR EMAIL PROBABLY CAME BACK TO ME AS UNDELIVERABLE. SPAM FILTERS SET ON HIGH OFTEN REJECT EMAILS FROM FORUM PROGRAMS. YOU WILL HAVE TO SET YOUR SETTINGS LOWER TO RECEIVE MY RESPONSES.
Post Reply
User avatar
lakelady62
Master Stitcher
Master Stitcher
Posts: 190
Joined: Wed Aug 09, 2006 9:00 pm
Location: Wolcottville, IN. Janome10001-Janome Serger 204D- A 1940 Kenmore machine
Contact:
Contact lakelady62

Can't seem to download designs

Post by lakelady62 »

I can't seem to download designs. I check and make sure they are in JEF but they still won't work. A message comes up and says internet explorer can't find file. Do you have any idea why I can't get this to work? Thank you , Judy
Top
CajunQuilter
Administrator
Administrator
Posts: 17049
Joined: Mon Mar 12, 2007 11:05 am
Location: Maryland
Contact:
Contact CajunQuilter

Post by CajunQuilter »

Could it be that the digitizer may have removed the design and all that is left is the picture? Could you give us an example so we can try to download it and see if we can duplicate the problem or solve it for you? Thanks.
Carol
Administrator, SewForum
Twitter@allbrands1976
Facebook AllBrandsBatonRouge
Top
User avatar
saskia
Master Stitcher
Master Stitcher
Posts: 1903
Joined: Mon Jul 09, 2007 8:17 am
Location: Odijk , the Netherlands
Contact:
Contact saskia

Post by saskia »

I had the same problem with the not-zipped files. I had to shut off my webfilter then "rightclick/save as" to download the file.

Hope this helps.


Saskia
Top
User avatar
lakelady62
Master Stitcher
Master Stitcher
Posts: 190
Joined: Wed Aug 09, 2006 9:00 pm
Location: Wolcottville, IN. Janome10001-Janome Serger 204D- A 1940 Kenmore machine
Contact:
Contact lakelady62

Post by lakelady62 »

:D I've tried different ones and none will download. It just keeps saying IE can't find or open the file.

Thank you for tryint to figure it out. Judy :cry:
Top
User avatar
aussiecarolyn
Master Stitcher
Master Stitcher
Posts: 5191
Joined: Thu Oct 20, 2005 5:16 am
Location: Peninsular -Victoria - Australia Janome 9000 & 300E
Contact:
Contact aussiecarolyn

Post by aussiecarolyn »

What IE version are you using?
Maybe your security settings are set on high, default settings are usually medium.
Top
User avatar
lakelady62
Master Stitcher
Master Stitcher
Posts: 190
Joined: Wed Aug 09, 2006 9:00 pm
Location: Wolcottville, IN. Janome10001-Janome Serger 204D- A 1940 Kenmore machine
Contact:
Contact lakelady62

Post by lakelady62 »

Thank you ....I'll look into that and see wha t happens. I think I'm running IE 6.0. I know a 7 came out but because I'm on Windows Me I can't download it. And that may be my problem with the free downloads too.
Thanks again. Judy
Top
Post Reply

Return to “Forum Support”

Who is online

Users browsing this forum: No registered users and 0 guests