If you need assistance of any kind please email april.boudreau@allbrands.com. I generally respond within 24-48 hours but will ALWAYS respond. IF YOU DO NOT RECEIVE A RESPONSE YOUR EMAIL PROBABLY CAME BACK TO ME AS UNDELIVERABLE. SPAM FILTERS SET ON HIGH OFTEN REJECT EMAILS FROM FORUM PROGRAMS. YOU WILL HAVE TO SET YOUR SETTINGS LOWER TO RECEIVE MY RESPONSES.
Apparently there is another lady with the same name. I'm Sharon B and she's SharonB. Looks like she just joined in March 2007. This is just too close. I feel sure people reading post would not make the distinction.
The only way to change your name is to have your account removed and start over. I think your Avatar will make you stand out from the other user as well.